Privacy policy

Privacy Policy for Granny’s Organic

Last updated: 25-Dec-2025

At Granny’s Organic, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you visit or interact with our website, we may collect the following information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (processed securely by third-party payment gateways)

Order Information

  • Products purchased

  • Order history

  • Transaction details

Technical Information

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the site

  • Cookies and tracking data

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you about orders, updates, or support inquiries

  • Improve our website, products, and customer experience

  • Send promotional messages or offers if you have opted in

  • Prevent fraud and ensure website security

  • Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential website functionality

  • Analyze website traffic and performance

  • Personalize your shopping experience

You can disable cookies through your browser settings, but this may affect certain features of the website.

4. Sharing Your Information

We do not sell or rent your personal data.

We may share your information only with trusted third parties such as:

  • Payment processors

  • Shipping and logistics providers

  • Website hosting and analytics services

  • Marketing platforms (only if you opt in)

These third parties are obligated to keep your information secure and use it only for the intended purpose.

5. Payment Security

All payments are processed through secure, encrypted third-party payment gateways.
Granny’s Organic does not store or have access to your full payment card details.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates

  • Request deletion of your personal data (subject to legal requirements)

  • Opt out of marketing communications at any time

To exercise these rights, please contact us using the details below.

7. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill orders

  • Provide customer support

  • Comply with legal, tax, and accounting obligations

8. Children’s Privacy

Our website is not intended for individuals under the age of 18.
We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Any updates will be posted on this page with a revised date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

Granny’s Organic
Website: www.grannysorganic.com
Email: care@grannysorganic.com
WhatsApp: 0310-6155777 / 0347-9359938